Insurance

THE INSURANCE INDUSTRY IN NIGERIA; MY EXPERIENCE AND ILLS OF THIS INDUSTRY
Insurance industry is a big time business in Nigeria today controlling a sizeable chunk of the nation’s resources. Record has it that the gross premium income of this industry has grown to N285B. Over the years the industry has evolved no thanks to the several legislation and government interventions all of which have led to the stupendous growth for the industry. Unfortunately the industry is still being challenged by public apathy and / or nepotism which have resulted in low market penetration. According to statistics, “the industry presently is still struggling with accounts adjustment to the globally accepted international financial reporting Standard (IFRS). This situation has drastically affected the speed at which operators used to declare results in the past”. Again facts indicate that currently about 25 operators out of over 40 companies have had their financial accounts totaling N186.38 gross premium income written for 2013 approved.

Notwithstanding this remarkable feat, the industry is bedeviled by a lot of ills which I classify under three headings as hypocrisy, family hold and greed. These are some of the identified ills threatening the industry and will continue to impede it for as long as they remain there, unlike its counterpart in other countries where strict compliance to rules of engagement is strictly enforced.


The practitioners capitalize on every little loophole in the system to their advantage as most of them have remained there for long thereby becoming a tin god within their entities. Operationally, most of the practitioners have promoted mediocrity and brazen illegality by circumventing the ethics of the business, tempering a great deal with their company records. Some of these chief executives are more of a liability to their companies; owing mansions in every high brow areas of Lagos State, Abuja and abroad. They also engage in frequent & unnecessary overseas trips to run their businesses and squander the company resources.



Their boards of directors which are supposed to initiate policies and ensure that the company is run accordingly are just there and watch these powerful colossus dip hands at will in the income of the business to satisfy their insatiable taste. Some of these practitioners will bore you with stories of how they worked the streets of Lagos in order to find investors to set up this business.

The truth is that the regulators have not done much to check some of the excesses of these chief executives. The system having spelt out the rules (in accordance with the laws of the land) and ensuring strict compliance have left the industry in the hands of charlatans and greedy people whose only aim is to fill their pockets. The regulators for instance, should among other things spell out the tenure of chief executive as it’s done in the banking sector. But what do we have in the insurance industry? Some chief executives have been there for ‘donkey years’ and hardly contribute anything new to the insurance industry. Some of them have been around for over 20 years and still pride themselves. They have nothing again to contribute other than scheming how to ensure that their children take over from them.

The National Insurance Commission (NAICOM) has done a lot recently to sanitize the industry but obviously that is not enough. Indeed they are more of a toothless bull dog seen only on paper than in action. The consolidation exercise carried out in the industry some years back succeeded in shrinking the number of operators at the time but failed to remove the issue of family grip on some of the firms in the insurance business.

The exercise was also supposed to instill some fiscal discipline in the finances of the companies. But what do we have presently? The family hold continues to be unbeatable and some other ills prevalent in the industry. Some of these operators have even gone a step further to install puppets as Managing Directors/CEOs of their companies pending when they will be able to manipulate events further to put a relative in charge.

I still know of an insurance company where the whole family members are on the board and every sundry issue in their homes are taken care of by the company.



Time will not permit me to continue with this exposition, obviously the insurance industry is seriously being plagued in Nigeria. No wonder they find it difficult to grow capacity and move beyond their present level of underwritten business and accountability. The regulators will do well by living up to their billing and expectation. First is to do a complete audit of insurance companies/operators. This exercise, if properly handled, will reveal a lot of leakages which have continued to retard growth and severely drain the much needed resources for the industry. 

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